Villa Manager

                                     A prestigious and luxury Estate on the island of Mykonos, is hiring for the position of Villa Manager.

Job description in brief:

• The Villa Manager is responsible for the everyday management of the Estate, ensuring that the guests’ needs are met at all times while maintaining the Company’s very high standards.
• His/her main role is one of host(ess), waiter/waitress and housekeeper. (All of the cooking is done by the villa’s professional chef.)
• He/she has an overall coordinating role in the Estate, takes the lead in all customer-facing issues and, once guests have arrived, has primary responsibility for the success of their holiday, providing personalized service to guests.
• The Villa Manager supervises the work of the Estate’s team (housekeeping/maintenance) and coordinates / supports the work of the Chef.
• Creates a warm, friendly and welcoming atmosphere for all guests.
• Is available to answer any questions, or resolve any problems that the guests may have, always aiming to do whatever he/she reasonably can to ensure that guests have the best possible holiday. To enable this, is knowledgeable about the area, its facilities and attractions.

Previous Experience & skills:

• Prior experience in the hotel and catering industry (housekeeping is also useful!).
• Experience as a Butler or similar role in the hospitality industry, is considered a plus.
• Must be good at working as part of a team, both in leadership and supporting roles.
• Must be customer-focused, self-motivated, be conscientious and highly organised.
• Strong multi-tasking skills
• Languages: Greek & English and any other language is considered as an advantage
• Ability to adapt to a fluid environment
• Commitment to a high level of customer service
• Strict attention to detail
• Ability to handle sensitive matters with efficiency and discretion
• Knowledge of food and wine pairings is a plus
• Associate’s or bachelor’s degree in hotel management