Our customer, CellMark Chemicals, a leading Specialty Chemicals & Nutraceutical Ingredients Distributor-Manufacturer is looking for new Customer Service Representative / Sales Coordinator to provide sales support for existing business, be the interface between the suppliers and the customers, process sales orders and confirm delivery schedule, sales follow-up, monitor customer credit limits.
Key responsibilities include:
- Interface between customers, suppliers, and contract manufacturers.
- Ensure customers and principals are provided with accurate and timely information on sales and purchase transactions.
- Input of purchase, sales and other related data in the local IT system. Responsible for accuracy of information, updating and monitoring of information from input to completion of the order.
- Answer telephone inquiries promptly and professionally and assist Product Managers in managing inventory levels related to assigned stocks at warehouses.
- Deal effectively with customer problems and provide timely resolution.
- Provide principals and sales team with market information and possible sales opportunities. § Assist the sales force in all related work and business development.
- Monitor inventory levels and logistics from supplier through to the customer.
- Administrative duties, paperwork and filing associated with function, including telephone coverage for main number.
Qualifications and skills:
- Bachelor’s degree of any discipline will be an asset
- Minimum of two (2) years΄ experience of related work experience
- Highly organized
- High level of professional communication / Interpersonal skills
- Strong in follow-up in a timely manner
- Proactive, dependable, results driven, problem solving orientation, attention to detail
- Good time management
- Ability to work effectively across multi-discipline teams and across all levels
- Strong written and verbal communication skills in Greek and English. Additional language would be an asset.
- Excellent IT skills (MS Office, Word, Excel, PowerPoint)
Benefits
- The company offers a competitive remuneration package including medical and pension plan.