Service Manager

Sandblu Resort is currently in search of:

Service Manager

Sandblu: Shaping a new era of ultra-luxury hospitality in Santorini

Perched on the foothills of Ancient Thira, Sandblu redefines world-class luxury on the island of Santorini. Since first opening its doors in 2024, the resort has earned recognition among hundreds of guests 5-star reviews but also prestigious Media including Vogue, Travel & Leisure, Condé Nast Traveler, The Times, Robb Report and more. In 2025, we proudly launched Blu Restaurant in Imerovigli, extending the Caldera Experience, and received “Greece’s Best Hotel Restaurant 2025” award for Nectar at the World Culinary Awards.

With 66 exquisitely designed accommodation options, multiple exceptional dining venues, Aurora Spa, Nous & Soma Fitness Center, a kids’ club, several retail boutiques, a chapel and multi-purpose areas for bespoke events, Sandblu offers a complete, full-service 5-star resort experience, in a Cycladic village setting. From wellness retreats to one-of-a-kind in-house experiences for guests, every moment spent here is thoughtfully curated and made to be remembered.

As a fast-growing, award-winning company with headquarters in Athens, Sandblu partners with leading consortia, participates in international trade shows and fairs, and innovates towards a vision for building microcosm of extraordinary experiences across Santorini, with respect to the heritage and the local community. With a growth mindset and a commitment to excellence and constant improvement, Sandblu offers it all. It’s a flagship destination where every detail is intentional, and every guest journey unforgettable.

Discover more: Sandblu Restaurant Gallery, Nectar Restaurant Gallery and Blu Restaurant Gallery or find us on social media at Sandblu, Nectar Restaurant and Blu Restaurant. 

• Bachelor’s degree in Hotel or Hospitality Management, or equivalent experience.
• Significant experience in food and beverage operations, including supervisory or management roles.
• Strong leadership skills to motivate and guide a diverse team.
• Exceptional customer service, ensuring guest satisfaction and prompt resolution of issues.
• Excellent verbal and written communication with staff, customers, suppliers, and management.
• Experience coordinating private events, banquets, and special dining experiences.
• Familiarity with menu planning, pricing strategies, and culinary trends.
• Awareness of food safety regulations and standards.
• Knowledge of budgeting, cost control, and financial reporting for departmental profitability.
• Proficiency in inventory control, ordering, minimizing waste, and managing stock efficiently.
• Flexibility to handle busy shifts or unexpected situations while maintaining service quality.
• Effective problem-solving for customer complaints, operational challenges, and staffing issues.
• Ability to build and maintain relationships with suppliers, vendors, and industry professionals.

Αρμοδιότητες

• Ensure high-quality service, oversee dining room operations, and address customer concerns promptly. 
• Interact with guests, address inquiries, and resolve issues to enhance guest satisfaction. 
• Effectively handle customer complaints, resolve operational issues, and adapt to unforeseen challenges. 
• Streamline daily operations, from table management to kitchen coordination, to ensure smooth service. 
• Coordinate and oversee private events and special dining experiences, ensuring a seamless experience for guests. 
• Ensure compliance with food safety and health regulations, as well as licensing requirements. 
• Assist in training, and supervising food and beverage staff to maintain a skilled and motivated team. 
• Support staff development through ongoing training and opportunities for advancement. 
• Monitor inventory levels, order supplies, and minimize waste to manage costs efficiently. 
• Assist in budget management, control expenses, and optimize profitability through efficient resource allocation. 
• Generate financial reports, analyze data, and make data-driven decisions to improve restaurant performance. 
• Collaborate closely with the Food and Beverage Director, providing support and helping achieve departmental goals.

• Tailored Compensation: Salary package customized to fairly reflect your profile and expertise.
• Staff Residences: Shared accommodations of up to 2 pax, with comfort amenities, ensuring a seamless home-away-from-home experience in Santorini.
• All-day Meal Plan: Balanced and freshly prepared meals (breakfast, lunch, dinner), served in welcoming staff dining setting.
• Exclusive Staff Privileges: Access to special staff discounts across our network of partners and Friends & Family rates for your loved ones.
• Pathway to Growth & Development: Ongoing professional development in line with global hospitality standards and a clear trajectory for career advancement within a fast-growing, award-winning resort.
• Recognition & Rewards: Access to performance-based bonus schemes and recognition initiatives that celebrate talent, achievement, and contribution to the Sandblu vision, along with CSR and engagement activities that foster connection and purpose.

Passion, precision, purpose – make this your own career story.  

We are a team of passionate, creative professionals delivering heartfelt hospitality, where precision, warmth, and artistry define every interaction. We nurture growth, celebrate individuality, and empower our team to thrive in a culture built on collaboration and shared purpose.

Your Worklife at Sandblu 

Warmth & Unforgettable Hospitality | Teamwork & Positive Energy | Kindness, Empathy, Integrity | Continuous Improvement | Learning Something New Every Day.

At Sandblu, our teams are at the heart of every guest experience, embodying the spirit and values of our brand, as true ambassadors. Every element of the employee experience reflects the same attention to detail we offer to our guests. We are actively committed to their well-being, from modern accommodations and nutritious meals to a balanced, fulfilling and friendly work environment, where respect is protected. We open pathways for their growth and recognize their contributions, empowering them with every tool to make an impact at their job from day one, so they can bring their best selves to work every day. 

RMKA PC and RSTQ PC are equal opportunity employers. We are committed to creating a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.