Front Desk Receptionist

As a Front Desk Receptionist and part of the Front Office Team, your main responsibility is to ensure our guests have a smooth arrival and departure experience!

• Welcome guests by providing a friendly and efficient service.
• Undertake check-in, check-out, and payment transactions.
• Handle complaints, and respond to guests’ special requests, needs, and concerns.
• Provide information in regard to the different facilities, events, and services.

• Proven experience as a Front Desk Receptionist in a 4* or 5* hotel.
• Fluency in English written and verbal communication skills (a second language will be considered as an asset)
• Strong negotiation and communication skills.
• Ability to work under pressure, deliver excellent customer service and be a team player.
• Professional appearance and manner at all times.
• Experience in Guest relation and concierge will be considered as an asset

• Pleasant professional environment
• Competitive remuneration package
• Full insurance and employment

Why work with us:

• In our company you do not have to try to be someone you are not and your ideas are welcome.
• If you are interested in developing your hospitality career further we will help you with that.
• It does not matter who you are and what you do, in our organization we offer a workplace culture For Everyone that has evolved beyond Diversity and Inclusion.