Administrator Employee

MENTOR , part of the Interamerican Group, which is a member of the Achmea Group, offers exceptional career opportunities within a dynamic, fast-paced working environment. We embrace modern ways of working and are committed to fair treatment, inclusion, and equity, where everyone can thrive and grow.

Purpose: The candidate will perform operational and administrative activities for MENTOR in accordance with internal procedures, instructions, and contracts, in order to effectively contribute and support the teams of engineers as well as the company's customers.

Key Responsibilities:

• Coordinate and organize department activities and operations (such as new assignments, reporting delivery, electronic archiving, etc.).
• Phone and email management, so as to communicate and inform the relevant stakeholders. 
• Monitor company’s pending cases, KPI's and SLA's

Prerequisites:

• Experience in insurance operations
• Advanced knowledge of MS Office (mainly Excel)
• Advanced knowledge of English language
• Organizational & management skills
• Experience with ERP systems (eg SoftOne) is preferred
• BSc in Business & Administration or in similar field is preferred

Skills

• Critical Thinking
• Decision making
• Communications
• Empathy

The company offers:

• A dynamic work environment within an international group
• Fixed work hours, five-day workweek
• Training
• Group Life and Health Insurance Plan
• TEA – Professional Insurance Fund

Please note: The salary range for this role will be shared with candidates during the recruitment process upon request.

Equal Opportunity Statement

At MENTOR, we are committed to equal opportunities and an inclusive workplace. All applications are assessed fairly and without discrimination based on any personal characteristic.