Customer Service Officer

A new job opportunity just landed!

We are looking for a motivated Customer Service Officer to join a skilled and dynamic team!

Do you have hands-on experience in customer service or order processing? Are you ready to take the next step in your career within a premium tobacco industry?

If you are detail-oriented and thrive in a fast-paced environment, we’d love to receive your application!

As a Customer Service Officer your main responsibilities include :

• Answer queries and provide exceptional customer support through phone and email  
• Process all phone orders within the company’s system
• Keep track of customer orders as well as ensure their completion
• Provide administrative and back-office support to the sales team
• Process returns
• Assist with client credit checks, invoicing, and payment monitoring
• Prepare sales reports and maintain updated price lists

The Customer Service Officer should have :

• University Degree
• 1–2 years of experience in a simiral role
• Exceptional communication skills
• Fluency in both Greek and English (written and verbal)
• ERP knowledge is desirable
• Team spirit, collaborative approach and strong multi-tasking abilities
• Basic understanding of GDPR principles will be appreciated
• Enthusiastic team player with a strong work ethic
• High sense of responsibility and reliability
• Strong organizational and communication skills
• Ability to multitask and manage priorities effectively

The company offers to the Customer Service Officer :

• Competitive benefits package
• Private Health Insurance
• Growth and career development opportunities
• A balanced and consistent work schedule
• Friendly and supportive working environment 

Do you believe that you are the perfect fit for the Customer Service Officer position? Apply today and take your career to the next level! 

Have some questions first? Call our office at +306952371220 and ask for Marianna Gkavagia. Otherwise, feel free to contact me at mgkavagia@randstad.gr 

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.