Contact Center Agent

Adecco HR is the largest company providing human resources services worldwide and certified in Greece, according to the international standard ISO 9001: 2015, in the fields of finding and selecting staff and temporary employment. Adecco, on behalf of its client, is looking for 1 person to staff the following position:

Contact Center Agent (6 months contract)

Job description

• Answer inbound and outbound calls in a timely and friendly manner
• Manage the incoming chat and the emails
• Identify customers needs, clarify information, provide solutions and manage complaints

Candidate Profile

• University degree
• Excellent knowledge of English language (both oral and written)
• PC Literate (MS Office, CRM Systems)
• Previous experience in an insurance industry or customer support role
• Strong communication, negotiation and interpersonal skills
• Customer focus and adaptability to different personality types
• Flexibility in performing additional tasks where needed

The Company Offers

• Competitive salary package
• Continuous training and development opportunities
• Health insurance plan

After the screening of the CVs, we will contact the candidates who meet the profile’s requirements to arrange an interview.

For more job openings please visit our website www.adecco.gr and register your CV in our database to be eligible for current or future job openings. It is highly recommended to use Google Chrome when registering your CV in the Adecco database.

All applications are considered as strictly confidential.