Warranties Coordinator

Adecco HR is the global leader in HR services, certified in Greece with ISO 9001:2015 in the field of search and selection services and temporary placement. Adecco is currently seeking on behalf of its client, for a dynamic professional to cover the following position: 

Warranties Coordinator

Job Description:

• Manage and monitor warranty claims across all Group companies within the CSEE region. 

• Coordinate warranty-related activities, including spare parts orders, subcontractor interventions, and pending warranty cases. 

• Evaluate returned products and maintain accurate warranty records and reporting. 

• Maintain and update safety stock lists for RLC, VRF, and Heating products. 

• Implement corrective actions and recommendations issued by Carrier and Toshiba factories. 

• Ensure timely return and shipment of defective parts to the factories. 

• Submit and follow up warranty compensation claims with Carrier and Toshiba factories. 

• Record warranty costs and maintain data accuracy across relevant systems and platforms. 

• Monitor subcontractor activities and related warranty expenses on a daily basis. 

• Support the Comfort Team in resolving complex technical and warranty-related issues. 

• Manage and update technical documentation, manuals, and shared folders. 

• Liaise with factories, service providers, and internal stakeholders regarding technical matters and spare parts availability. 

Candidate Profile:

• Bachelor's degree from a University or Technological Educational Institute. 

• 2-3 years of professional experience in After Sales Support, Technical Support, or a similar function. 

• Previous experience in a multinational environment will be considered an asset. 

• Excellent command of the English language, both written and verbal. 

• Strong MS Office skills, particularly Excel. 

• Ability to prioritize tasks and manage multiple activities effectively. 

• High level of professionalism, integrity, and confidentiality

Company offers:

• Competitive remuneration package

• Medical Plan

• Friendly and challenging working environment

After the screening of the CVs, we will contact the candidates who meet the profile’s requirements to arrange an interview.

For more job openings please visit our website www.adecco.com/el-gr and register your CV in our database to be eligible for current or future job openings. It is highly recommended to use Google Chrome when registering your CV in the Adecco database.

All applications are considered as strictly confidential.

Adecco HR is an Equal Opportunity Employer and committed to fostering a diverse and inclusive workplace. All applicants are considered equally, regardless of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic characteristics, disability, age, or any other characteristic protected by applicable law. We foster to a workplace where everyone feels respected, valued, and empowered to grow and succeed.