A hospitality company is looking for a motivated Reservations Agent to join its team for the 2027 season.
Your role
- Handle reservation requests by email, phone and booking systems
- Respond promptly to enquiries from guests, tour operators and travel agents
- Create, modify and cancel bookings, and keep availability and rates up to date
- Prepare confirmations, rooming lists and group bookings
- Work closely with Front Office, Sales and Management
- Monitor allotments and releases, and follow up on payments and deposits
- Provide a friendly, professional service that reflects our standards