ManpowerGroup Greece on behalf of our client, a well-known and leading software and services provider in the financial, retail and hospitality sectors, we are looking for an IT Field Engineer.
🧭 Working Model: Partially Remote
No Daily Office Presence
Daily start from home
Customer site visits across Attica
📌 Location: North Athens, Greece
✅ Must Have: 🛵 Driving license and motorcycle ownership for on-site client visits across the assigned area.
📍 Working hours: Monday - Friday, 08:00 – 16:00
🖊️ You will be reporting to: Services Country Manager
What you will do:
You will be starting your daily schedule from your home, and you will be visiting clients’ sites for maintenance & repair. Our client’s HQ is based at Gerakas and this is where part of your training might take place. Also, some business trips to islands will be required (daily trips, by ship / plane etc.)
You will respond to all customer problems by resolving them or by escalating them to the proper associate or the Control Tower.
Μore Specifically:
- Perform work on low-complexity products and services, specifically front-line maintenance on various types of equipment, such as ATMs, computers, printers and POS systems. Overall, troubleshooting is related to HW or network equipment.
- Troubleshoot, maintain and repair, as well as perform modifications to the customer's equipment according to the manufacturer's/customer's instructions and always in collaboration with vendor's NOC support.
- Install, modify, uninstall of equipment & software when required.
- Follow appropriate security procedures when working with client’s equipment or ATMs within financial institutions.