SOLEIL HOSPITALITY GROUP CYPRUS
Position: Head Waiter/Waitress
SOLEIL HOSPITALITY GROUP LTD is seeking dedicated professionals for year-round or seasonal employment in the position of Head Waiter/Waitress.
Responsibilities:
- Communicate with the Managers regarding the daily menu or any menu changes.
- Have a deep understanding of the restaurant menu and beverage list, including wines and spirits.
- Organize the workstation and coordinate with other waiters to ensure efficient supervision of the dining area.
- Collaborate with assistant waiters to assign tasks and maintain smooth operations.
- Greet and welcome customers warmly and professionally.
- Provide detailed information about the menu, make recommendations, and suggest food and beverage pairings in a friendly and non-pushy manner.
- Work closely with the kitchen staff to ensure timely order delivery and preparation.
- Communicate effectively with customers to provide exceptional service and address any needs or concerns.
- Handle payments for assigned tables and ensure accuracy of transactions.
- Perform end-of-shift duties, including table organization and preparation for the next service.
- Notify the supervisor of any shortages or supply needs for prompt replenishment.
Qualifications:
- Previous experience in a similar role.
- Proficiency in English (additional languages are a plus).
- Polite and friendly demeanor.
- Strong customer service orientation.
- Ability to work under pressure.
- Well-groomed and presentable appearance.
- Reliability and professionalism.
- Excellent communication skills.
- Team player with a collaborative spirit.
- Dynamic personality with a proactive attitude.
- Strong sense of responsibility.