Location: Georgiou Papandreou Street, Thessaloniki, Greece
Work arrangement: On-site and remote
About LingoGalaxy
LingoGalaxy is a fast-growing international online language school providing high-quality, personalized language education to children and teenagers worldwide.
As a growing startup, we offer an environment where individual contributions genuinely matter. With a relatively lean team, your work, decisions, and initiative will have a direct impact on the company's operations and growth.
We are looking for a proactive, hands-on HR & Teacher Operations Manager to join our Thessaloniki office. The role combines teacher recruitment, onboarding, training, and support with customer service and general operational responsibilities. You will work closely with our international teaching team to ensure smooth operations and consistently high service standards.
Key Responsibilities
1. Teacher Recruitment & Onboarding
- Conduct interviews with prospective teachers and contribute to the selection process.
- Coordinate recruitment and onboarding, from initial application through to the teacher's first lesson.
- Train new teachers to meet LingoGalaxy's teaching and service standards.
- Maintain accurate teacher records and recruitment data.
2. Teacher Operations & Support
- Serve as the primary daily contact for our international teaching team, mainly through Slack.
- Provide ongoing guidance and resolve operational issues efficiently.
- Coordinate daily teacher operations and monitor adherence to company standards.
- Identify inefficiencies and improve internal processes.
3. Customer Support & General Operations (approximately 30% of the role)
- Respond to customer inquiries via email and handle support requests.
- Maintain accurate internal records and databases.
- Handle administrative tasks supporting daily operations.
- Identify challenges, take initiative, and implement practical solutions.
What We're Looking For
- Bachelor's or Master's degree.
- Excellent command of English (C1 level or higher).
- Previous experience in HR, recruitment, or a comparable people-focused operational role.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and the capacity to manage multiple priorities.
- Proactive, solutions-oriented mindset and a strong sense of ownership.
- Ability to work effectively with international teams and diverse cultural backgrounds.
- Ambition and genuine motivation to contribute to a growing startup.
- Previous interviewing experience is an advantage but not required, as training will be provided.
The Working Environment & What We Expect
Working at a startup means having greater responsibility and a direct impact on the company's development. At LingoGalaxy, your contribution will go beyond following predefined procedures: you will have the opportunity to take ownership, improve processes, and help shape the company's growth.
We are looking for someone with a strong work ethic, ambition and a genuine willingness to go the extra mile. This is a demanding, fast-paced position that requires consistency, accountability, and the ability to perform under pressure.
You should be comfortable managing competing priorities, working towards deadlines, solving problems independently and adapting quickly to changing circumstances. We value people who take initiative, maintain high standards and are motivated by achieving tangible results.
This opportunity suits someone who thrives on challenges, enjoys taking responsibility, and wants to grow professionally alongside an ambitious company. It is not a routine administrative position with narrowly defined responsibilities.
Working Hours & Schedule
Monday:
- 10:00 - 16:00: On-site at our Thessaloniki office.
- 18:00–20:00: Remote work from home.
Tuesday to Friday:
- 10:00–15:00: On-site at our Thessaloniki office.
- 18:00–20:00: Remote work from home.
Saturday:
- 11:00–15:00: Remote work from home.
The evening and Saturday hours accommodate our international customers and teachers across different time zones. The company will provide a computer for all remote working hours.
Candidates must be comfortable with this split working schedule and able to maintain productivity and responsiveness throughout the working week.
Why Join LingoGalaxy?
- Make a real impact: Directly contribute to the company's operations, service quality, and growth.
- Take ownership: Have meaningful responsibilities and the opportunity to improve existing processes.
- Work internationally: Collaborate with teachers, families and colleagues worldwide.
- Grow professionally: Develop your skills and take on greater responsibilities as the company expands.
- Join an ambitious team: Work in an environment that values initiative, commitment and results.
We are looking for someone who wants more than just another job: someone eager to take responsibility, make a meaningful contribution, and grow alongside LingoGalaxy.