IT Engineer / Administrator

Responsibilities

• Installing and configuring computer hardware, software systems, operating systems, networks, printers and scanners
• Monitoring and maintaining computer systems and networks
• Troubleshooting system and network problems and diagnosing and solving hardware or software faults
• Talking to computer users to determine the nature of any problems they encounter
• Knowledge of infrastructure security: (CCTV, Alarm, Access Control etc)
• Supporting the roll-out of new applications
• Responding to breakdowns
• Setting up new users' accounts and profiles
• Prioritizing and managing many open cases at one time
• Rapidly establishing a good working relationship with personnel and office users
• Testing and evaluating new technology
• Maintaining records of software licenses
• Managing stocks of equipment, consumables and other supplies
• Providing support, including documentation and relevant reports
• Process analysis from technology scope with continuous improvement methods
• Resource and time management, deliverables and project participation
• Knowledge of ERP systems will be an asset
• Training staff on newly installed hardware and software and security principles
• Report directly to the Information Security Manager events related with information security
• Has the obligation to be aware of, participate and comply with Quality, Environmental, Safety and Information Security policies, regulations and management system requirements. Always endures duties of high-quality standards

Required academic background, knowledge and experience:

• BS degree in Information Technology, Computer Science or equivalent
• Advanced Proficiency in English (Oral and Written)
• Advanced troubleshooting and multi-tasking skills
• Microsoft office skills, Excel, Power Query, Pivot, Access
• Working knowledge of help desk software, databases and remote control would be preferred

Personal Attributes / Additional Skill

• Up-to-Date knowledge of the latest IT and software trends
• Excellent communication/Active listening
• Good Organizational Skills
• In-Depth knowledge of Hardware and Software
• Willingness to sometimes work flexible hours
• Problem Solving
• Able to work under pressure

Please note that after the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. All applications are considered strictly confidential.

• Competitive Package
• Excellent Work Environment
• Continuous Training and Professional Growth Opportunities.