Back office Coordinator (Sindos)
Do you enjoy helping customers and working in a excellent working environment? On behalf of our client, a leading Greek company with a well-established and recognized brand in the automotive sector we are looking for a Back office Coordinator to join the Commercial Department. If you are customer-focused, communicative, and eager to be part of a dynamic operation, this could be the perfect opportunity for you! Apply now and become part of a team that puts customer experience first.
You are responsible for:
- Handle inbound calls, emails, inquiries from customers
- Provide accurate information regarding products, promotions, orders, deliveries, and returns
- Manage order placement, modifications, cancellations, and complaints
- Resolve customer issues professionally, efficiently, and with a positive attitude
- Collaborate with internal departments (logistics, warehouse) to ensure timely resolution
- Maintain up-to-date records in CRM systems
- Follow company procedures and service quality standards
Your Education & Qualifications are:
- Experience in a similar position in a commercial department
- Excellent communication skills in oral and written form
- Knowledge of computer operation and MS Office applications
- Knowledge of ERP systems, will be considered as a plus
You are a professional with:
- Strong communication and interpersonal skills
- Customer-focused mindset with problem-solving ability
The company offers:
- Competitive salary
- Working hours: 8-hour morning schedule
- Stable working environment in a leading company
- Continuous training and development opportunities
- Friendly and supportive team culture
If you are interested in the above, then we look forward to receiving your application.
All applications are considered strictly confidential.