Front Office Agent

The 4* fully renovated Aeolos Beach Hotel in Kos island is looking for season 2027

                                                     Front Office Agent

The role

As a Front Office Agent, you’ll be at the heart of the guest experience — from arrival to departure — making sure every guest feels welcome and well looked after.

Main responsibilities

Check guests in and out quickly and accurately

Handle room changes and special requests

Answer guest questions about the hotel, the island, excursions and transfers

Resolve complaints calmly and pass on issues to the right department

Process payments and deposits, and close shifts correctly

Work closely with Housekeeping, Guest Relations and F&B

Keep the reception area tidy and welcoming

The position refers to the Rooms Division Manager

Required Qualifications

Previous experience at a hotel reception (preferably in a resort)

Fluent English; a second language such as German, Czech, Polish or Scandinavian is a strong advantage

Experience with Fidelio PMS is a plus

Friendly, patient and well-presented, with good problem-solving skills

Comfortable working in shifts, weekends and holidays, probable night shift once per month

Team player who stays positive during busy periods

Company offers

Seasonal contract from May to October 2027

Competitive Salary

Accommodation and meals provided

Full insurance and legal employment

A friendly, international team in a beautiful beach setting

Opportunity to return in following seasons and grow within the hotel