Sales Administrator

Are you ready to elevate your career alongside the nation’s leading electricity distribution network operator? We are seeking a dynamic and highly organized professional to join our team as a Sales Administrator (Fixed-Term Contract). In this pivotal role, the successful Sales Administrator will streamline our commercial operations and ensure seamless collaboration with key stakeholders, gaining invaluable experience within a high-caliber environment that drives the country's energy infrastructure.

As a Sales Administrator, you will be responsible for:

• Inquiry Management: Efficiently handling, routing, and escalating inquiries from Electricity Suppliers regarding delays in request implementation, meter reading confirmations, incorrect representation issues, and related matters.
• Supplier Communications & Inbox Management: Maintaining a high standard of communication with Electricity Suppliers, ensuring the smooth and efficient operation of the dedicated supplier support inbox for incoming complaints, request status updates, and metering data issues.
• First-Level Support: Providing prompt, first-level resolution for supplier requests, ensuring accurate and standardized internal routing to specialized teams when further escalation is required.
• Pending Issues Monitoring: Tracking outstanding Supplier requests and providing regular, structured updates to relevant internal business units to ensure timely resolution.
• Performance Metrics: Adhering to strict qualitative and quantitative Key Performance Indicators (KPIs) to maintain high service delivery standards.

To be successful as a Sales Administrator, you should meet the following professional criteria:

• Bachelor’s degree (AEI) in Mathematics, Sciences, Economics, or a related field.
• A Master’s degree in a relevant discipline will be considered a strong asset.
• Excellent command of the English language (written and verbal).
• Proven experience in a Sales Support, Back Office, or Customer Service role

We value our Sales Administrator as essential members of our community and offer:

• Career progression opportunities within a major financial organization.
• Continuous training and professional development in the evolving fintech landscape.
• A professional, supportive, and focused work environment.

If you believe your profile could be a good match to this Sales Administrator role, apply online now! 

For any information, do not hesitate to contact Fenia Striglou by email at fstriglou@randstad.gr or directly at +30 694 4030941.

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. All applications are considered strictly confidential.