ManpowerGroup Greece, on behalf of our client, is seeking an Application Support Engineer.
Our client is, a fast-growing software company specializing in ERP, Manufacturing Execution Systems (MES), Warehouse Management Systems (WMS), and digital transformation solutions, supporting businesses across the manufacturing and food production sectors.
📌 Location: Athens
📍 Working Model: On-site
🖋️ Reporting to: ERP Services & Support Manager
What you will do:
As an Application Support Engineer, you will be responsible for supporting, maintaining, and optimizing enterprise business applications while collaborating closely with customers and internal development teams to ensure system efficiency and continuous improvement.
More specifically:
• Provide technical support for the company's enterprise applications and business systems
• Investigate, analyze, and resolve technical issues reported by customers and end users
• Gather and analyze business requirements and implement system configurations and customizations
• Collaborate with the Research & Development team for enhancements, bug fixes, and new feature implementation
• Execute testing activities and document system functionalities, updates, and changes
• Develop and utilize SQL queries for data analysis, troubleshooting, and reporting purposes
• Participate in the management and support of integrations between different business applications and information systems
• Deliver user training and provide ongoing support to ensure effective system utilization