Reservation Agent

Do you have experience in the front office? Are you a detail-oriented person? Can you offer great customer support? If the answer is yes, apply now and the position will be yours.

We are looking for a candidate who has the ability to:

• Make Reservations
• Provide Customer Service
• Sell Additional Services and Upgrades
• Sorting out any problems that could arise with reservations or bookings.
• Give directions and advice customers
• Maintain Records
• Update information in the system
• Email / Online communication with guests
• Update TO Channels
• Credit check for CL and walk in clients

As a Reservation Agent you are required to have the following:

• Over 3 years of working experience in 4* or 5* resorts as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office
• Strong attention to detail
• Professional attitude and appearance
• Excellent writing and verbal skills in English. Knowledge of more languages will be an asset
• Ability to be proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• Hospitality Management degree

The company provides the following benefits for the position of the Reservation Agent:

• Competitive salary
• Ongoing training opportunities to expand your skill set
• Opportunities to advance your career
• Rewards & recognition

If you believe that you are the perfect for the position of Reservation agent apply for and take your next step for your career !

Have some questions ?  Feel free to contact our Hospitality & Tourism Recruitment team at +30 6940500546 or at hospitality@randstad.gr.

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. All applications are considered strictly confidential.