Kanava Hotels & Resorts is seeking to hire for its brand-new Guest’s Executive Lounge in Paros
Guest Service Agents
About us:
Kanava Hotels & Resorts, owns, manages, and operates a unique collection of luxury hotels & villas, members of The Luxury Collection & Design Hotels of Marriott International, located in prime destinations around Greece, namely in Santorini, Paros & Peloponnese.
For over 30 years and through a team that exceeds 300 associates, we have created unique hospitality experiences delivered through our hallmark personalized services, with an attention to detail our customers deserve and appreciate.
At Kanava Hotels & Resorts we aim to redefine destinations as the leading luxury hospitality brand of Greece, led by the most caring and positive associates.
About the role:
As a Guest service agent one ensures that all guests feel welcomed, cared for, and unique. Creates a warm and welcoming environment for the guests from the moment they enter the restaurant. Seats guests and manage the seating chart. Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
Key accountabilities:
• Greets, escorts, and seats the guests in a friendly, professional, and courteous manner
• Wishes “farewell” to all guests, ensuring guest satisfaction has been reached
• Performs kind and generous service in always treating both guests and colleagues in a respectful manner
• Ensures that lounge areas are appropriately cleared and re-set according to reservation plans
• Performs any other reasonable duties as required by Management