Bartender / Barista

Duties and responsibilities:
• Welcome, cater for and deliver friendly personal service to all guests, from arrival to departure, with a professional touch, as set by the Miraggio service standards
• Ensure the provision of timely and accurate service (right order on time)
• Handle guest complaints effectively
• Provide accurate and insightful information to the customer in regards to menu items, beverages and be pro-active in sales
• Perform all tasks in a professional manner and deliver according to standards
• Make suggestions to improve the overall operation of the outlet
• Maintain working area clean and neat at all times
• Perform the correct storage of goods and beverages under hygienic and appropriate conditions
• Ensure proper handling and storage of all silverware, cutlery and electrical equipment
• Check operational condition of equipment and appliances on a regular basis
• Assist in conducting monthly inventory checks on all bar operating equipment and supplies

• Excellent command of the Greek and English language
• Knowledge of a third language (i.e. German, French, Italian, Russian, Spanish, etc.) will be valued accordingly
• Degree in Hospitality/Tourism is highly desirable
• Very good knowledge of MS Office and of at least one PMS software (ie. Protel, Fidelio, etc.) and P.O.S. system
• Minimum 3 years’ experience as Barman/Barista in a 5* multicultural hotel environment
• Extensive knowledge in wines, spirits, cocktails, etc. is an absolute must
• Sound knowledge of the use of bar and other related equipment (Coffees, Drinks post mix, Draught beer, etc.)
• Refined communication and public relations skills and with a strong customer-focused approach
• Flexible, team-worker, with a positive attitude
• Proactive, able to work efficiently under pressure

• Competitive remuneration package
• Accommodation according to origin (out of Halkidiki)
• Dynamic, friendly and highly demanding professional working environment
• Meals during hotel operating period