How about being the single point of contact for your client? Whether is phone, chat or e-mail, your support is highly valued and appreciated! You will learn how to work in an international environment, interacting with colleagues and clients all over the globe.
How can YOU make a difference? Understand your customer’s needs and exceed its expectations with a friendly and can-do attitude.
Responsibilities:
- Handle inquiries from customers through phone, e-mail, and chat
- Cope with difficult situations, and find timely solutions
- Interact with other departments to resolve more complex cases
- Provide a step-by-step guidance to customers
- Follow the established company procedures
Who we are:
DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We are specialized in finding European language-speaking jobs for job seekers in numerous European countries. We are experienced in the multilingual BPO sector, and our fully-trained expert recruiters help and advise job seekers throughout the entire recruitment process. Our candidates are always treated with great attention and with high priority.
Why use our services:
- You receive extra support in preparing for interviews
- You have a contact person who gives you all job-related details
- You do not have to face a situation where a company does not reply to you for days
- You can ask any time for feedback on your application via e-mail or phone
- All of our services to job seekers are free of charge. In addition, we offer bonus schemes to candidates