Customer Service Support Engineer

This is a Customer Service Support Engineer role for either Electrical or Mechanical Engineers to work for a leading global company that provides product and services solutions across industrial and maritime sector.

Do you have what it takes so as to process orders, provide exceptional customer service and coordinate logistics? Can you multitask to different supply chain functions with customer centric approach in a timely and professional manner? Can' t wait to receive your online application for this exciting opportunity of the Customer Service Support Engineer with 1 year fixed-term contract with the potential of a renewal.

As a Customer Service Support Engineer, your main responsibilities will be to:

• provide exceptional customer service to the clients and coordinate marine spare parts sales order processing flow
• answer customers’ product and service questions; suggests information about other products and services
• support sales department at all times, by liaising with warehouse, vessel agents, customers and all other parties involved
• process orders, prepare correspondences and fulfill customer needs to ensure high level customer satisfaction
• monitoring end-to-end the logistics process from dispatching, packing lists, invoicing to communicating with forwarders for delivery purposes
  

If you want to grab the opportunity for this Customer Service Support Engineer position you need to have:

• TEI/AEI as a Electrical/Mechanical Engineer
• 1-3 year of experience in customer service, sales support or ordering positions
• Exceptional command in English oral/written
• ERP and CRM literacy
• Great communication and customer service skills
• Team spirit and organizational abilities

Our client for this Customer Service Support Engineer position with 1 year fixed-term contract offers:

• a very competitive salary
• on a monthly basis Attiki Odos tolls expenses are covered
• excellent working environment
• the potentiality of not only renewing the contract but also the possibility of an indefinite contract directly with the company

If this Customer Service Support Engineer role sounds like you, we want to hear from you today! Apply online now!

Have some questions first? Call our office at +30 216 6001326 and ask for Maria Stavraki. Otherwise, feel free to contact me at mstavraki@randstad.gr


Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.