Who do you want to become?
Are you our Future Leader? Are you ready to realize your potential? Are you searching for a real purpose and not “just another job”?
At the Sani/Ikos Group we take hospitality very seriously. As we expand with new Resort openings on an almost annual basis, our core purpose remains the same; encouraging guests to experience the Μagic of togetherness as the World’s Leading Family & Beach ResortTM.
Whether you’re looking for a strong career path in the hospitality industry, to learn new skills that will set you apart from the competition or to develop meaningful relationships and grow personally and professionally, our safe, strong, and sustainable environment might just be the perfect place for you.
Guest Relations Officer (Ref: SIH/GRO023)
Job Information:
Resorts: Ikos Oceania, Ikos Olivia, Sani Resort
Location: Halkidiki, Greece
Contract: Full Time /seasonal
Start Date: April 2023
Your main accountabilities:
- Welcome and greet guests providing a friendly, efficient and courteous service
- Excellent knowledge of the resort and the facilities as well as of daily events, activities and food & beverage functions in order to provide accurate information to guests
- Be fully informed about the daily workload of the hotel (arrivals, departures, VIP guests and rest functions)
- Manage all guests’ complaints in a professionally way and ensure that every issue has been resolved promptly and effectively
- Liaise closely with Reception, Housekeeping and F&B regarding VIP amenities and special requests
- Keep a high standard of personal hygiene and appearance (grooming standards, clean uniform, body odors)