Back of House Manager
Resort: Ikos Odisia
Location: Corfu Island
Contract: Seasonal
Your main responsibilities
- Allocate rooms 2 days prior to guest arrival and resolve any overbooking issues promptly and efficiently.
- Conduct regular rate checks.
- Communicate with guests via email regarding room allocations, requests, preferences and ensure all guest requests and preferences are updated in Opera profiles.
- Create and maintain the Room Changes Report.
- Execute room changes on a day-to-day basis.
- Manage printed materials and equipment inventory and place orders for supplies as needed.
- Update employee’s presence records daily.
- Post and manage lost and found items for guests and keep the relevant records.
What will you bring?
- Proven experience as a Back of House Manager or similar role preferably in a 5* luxury hotel.
- Degree in Hospitality Management / Tourism.
- Computer Literacy and knowledge of Hospitality software (Opera, Fidelio).
- Fluency in English with an additional language being a plus.
- Strong communicative, interpersonal, managerial & problem-solving skills.
What we offer
Team: Becoming a member of an organization that cares about its people, the environment, and the local communities.
Grow: Have room to grow and develop via numerous opportunities for learning, professional develop-ment, and career advancement.
Care: Competitive remuneration package, Accommodation & daily transportation, Full board meals, De-partmental training.