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Hotel Receptionist

Ημ/νία Δημοσίευσης: 05/08/2021
Κατηγορία: Τουρισμός - Ξενοδοχεία
Απασχόληση: Πλήρης
Πόλη: ΑΝΤΙΠΑΡΟΣ
Ελάχιστο Απαραίτητο Επίπεδο Σπουδών: Γενικό Λύκειο

Περιγραφή

Αn exceptional 5 star hotel in Antiparos, is looking to hire for the 2021 season: Hotel Receptionist

Who We Are

A unique 17 villas resort in Antiparos island. We offer a wide range of wellness programs and high-end hospitality and food experiences. Working with us, you will have fun, get inspirational training, develop your career and have the chance to work in an exclusive environment, all whilst receiving great pay and benefits.

The Role

We are looking for passionate, approachable, and enthusiastic individuals to join our opening team. As the Hotel Receptionist you will be responsible for welcoming and greeting the guests, answer and direct incoming calls, check-in and check-out guests from the hotel, manage room bookings and room allocations, listen and respond to guest queries and requests both in-person and by phone.
If you are dedicated to your job and most importantly, passionate about wellness, and authentic hospitality, we want to hear from you!

Responsibilities:

  • Welcome and greet guests
  • Make and confirm reservations for guests
  • Compute all guest billings, accurately post charges to guest rooms and house accounts
  • Listen and respond to guest queries and requests both in-person and by phone
  • Provide accurate information about local attractions and services
  • Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests
  • Enforce rules and policies of the hotel
  • Maintain a neat and orderly front desk and reception area

Απαραίτητα Προσόντα

  • Guest/customer relations experience, preferably in a hospitality environment
  • Strong working knowledge of relevant computer software including MS Office, booking and payment systems
  • Attention to detail and accuracy
  • Planning and organizing
  • Ability to multitask and prioritize
  • Professional appearance and attitude
  • Effective verbal and written communication skills
  • Conflict resolution skills
  • Teamwork
  • Flexible regarding work schedules

Παροχές

  • Attractive salary package based on experience and qualifications
  • Accommodation and meals
  • Meals at work at the staff restaurant