Θέσεις εργασίας στην Ελλάδα

Η αγγελία εργασίας έχει λήξει

23/3/2023

Shift Planning Coordinator (German Speaker)

Τηλεφωνικές Υπηρεσίες

Πόλη ΘΕΣΣΑΛΟΝΙΚΗ
Απασχόληση Πλήρης απασχόληση
Επίπεδο Σπουδών Γενικό Λύκειο

Περιγραφή

Adecco HR is the global leader in HR services, certified in Greece with ISO 9001:2015 in the field of search and selection services and temporary placement. Adecco is currently seeking, on behalf of its client, an international well-known business services provider company, for a dynamic professional to cover the following position:


Shift Planning Coordinator (German Speaker) 


Job Description


• Informs employees and/or supervisors about schedule changes.
• Processing attainment exceptions in the schedule of the CSR.
• Communicates actual performance & productivity of employee KPIs to operational leaders to promote the achievement of KPI targets
• Processing and approval (in consultation with WFM Intraday Management) of tickets and requests within IEX Webstation or any other WFM ticketing tool from operation to WFM regarding (preferred) changes to the published schedule

Απαραίτητα Προσόντα


• Experience (at least 1 year) in the workforce management field
• Excellent knowledge of German language (native level)
• Very good knowledge of English language will be considered as an asset
• High level of conflict and decision-making skills, tact & assertiveness
• Good analytical skills as well as knowledge of MS Office
• Good knowledge of CC processes, deployment logistics, forecasting models and capacity management
• Decision-making skills, assertiveness, and reliability

Παροχές


• Competitive salary
• Flexible working hours
• Opportunity to participate in local projects and to help build the Greek business operations
• Interesting and dynamic opportunities to work for one of the world's most renowned companies