Sani Resort is a luxurious landscape stretching across fragrant pine forests, golden sands and crystal-clear waters. This is the awe-inspiring thousand-acre natural backdrop to Sani Resort, home to five multiple-awarded 5-star hotels recognized around the globe by leading travel organizations. Employees are the most valuable asset at Sani Resort and our aim is to develop staff skills and help them to reach their potential. We are always on the outlook to identify, recruit and maintain the people with the greatest smile and passion to provide exceptional guest services, which characterizes the whole company.
Do you enjoy smiling? Join our team!
Check our open position and apply now:
Guest Relations Officer (Ref: SR/GRO021)
Job Information
Resort: Sani Resort | www.sani-resort.com
Location: Halkidiki, Greece
Contract: Full Time /seasonal
Position Ref. Code: SR/GRO021
Your main responsibilities
- Welcome and greet all arriving and in-house guests in a friendly, helpful and courteous manner
- Assist guests with all check-in procedures, issuing room keys and answering any questions
- Excellent knowledge of the resort and facilities as well as of daily events, activities as well as food & beverage functions in order to provide accurate information to guests
- Be fully informed about the daily movement of the hotel (arrivals, departures, VIP guests and rest functions)
- Manage all guests’ complaints in a professionally way and ensure that every issue has been resolved promptly and effectively
- Liaise closely with Reception, Housekeeping and F&B regarding VIP amenities and special requests