JAPANESE speaking Customer Care Agent (full time)

Are you a native/fluent speaker of Japanese?
Now you can become a member of a dynamic and multinational team!

A multinational Contact Center Provider for well known international firms is seeking to expand its Japanese Customer Care department.

Workplace location: Client’s offices at south suburb of Athens.

Job Description
Your job will be to successfully handle Customers’ enquiries and requests, via phone, emails and chat applications, as a first point of contact for Japanese speaking clients. You will have to process the enquiries and do the data input through a CRM and report any complex issues to the team’s Supervisors. Overall, you will be required to provide top quality customer service skills.

• You should be able to communicate (both orally and written) in Japanese language at a fluent / native level.
• Knowledge of English language is also mandatory as initial job training will be held in English. Successful applicants will be asked to demonstrate their language knowledge through testing.
• You need to be able to work at shifts.
• You have to be PC literate.
• Candidates with competencies such as quality focus, problem solving, able to analyze information and market, with passion for providing excellent customer service and team players, are more than welcome. 

• Gross Salary 1.050 €
• Competitive Bonus Scheme
• Relocation package provided (travel expenses, taxi waiting at the airport, up to 2 weeks accommodation in a hotel near the company premises and apartment search by a dedicated team to cover your needs)