Είσοδος
22/11/2022

German Customer Care Agents (native or fluent)

Τηλεφωνικές Υπηρεσίες

Πόλη ΙΩΑΝΝΙΝΑ
Απασχόληση Εργασία από το σπίτι
Επίπεδο Σπουδών Γενικό Λύκειο

Περιγραφή

Would you like to work on amazing projects from the comfort of your home?

Jobfind.gr is seeking German Customer Care Agents on behalf of a multinational company.

A Customer Care Agent is responsible for delivering an excellent service to all customers by answering telephones, providing customer information, handling transactions, managing customer access, and dealing with customer complaints.


Main Responsibilities:

  • Provide outstanding services to existing clients and handle any inbound inquiries (voice, chat, email)
  • Troubleshoot any issues your clients need assistance with
  • Ensure that incoming telephone calls are answered in a professional and timely manner and transferred, where appropriate, to the relevant department.
  • Working as part of a team to ensure the smooth operation of the facility

Απαραίτητα Προσόντα

The ideal Customer Care Agent will hold the following skills and experiences:
  • Native or fluent in German
  • Advanced command of English
  • Previous customer service experience
  • Computer savvy

Παροχές

  • Competitive remuneration package
  • The team will work 8hr/day in rotation, 5 days/week

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