Sani S.A., a Complex of 5* hotels & a Private Marina in Chalkidiki, is seeking to recruit professionals for 2017 summer season at the position of SPA RECEPTIONIST/SUPERVISOR (SSRS017)
The role
The Spa Receptionist is welcoming the guests into the spa, showing them around the premises and responding to all enquiries while observing set standards. A spa receptionist should have knowledge of all the services and treatments offered at the establishment including any offers and promotions that may be on at a particular time. Spa receptionist duties also include prioritizing workloads, ensuring all operational procedures, appearance standards and codes of conduct are adhered to and implemented to the latter.
Main Responsibilities
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To provide a warm friendly welcome to clientele at all times
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To coordinate guests’ consultation records with the therapists
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To be in charge of all billing procedures and the correct reconciliation of funds at the reception desk and at the close of every shift as well as at the end of the day’s work
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To complete daily opening and closing procedures and checking lists per relevant area
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To make reservations for guests and monitoring availability of treatment and staff to ensure punctual service as per the relevant skills of therapists
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To organize schedules to fully utilize time and profitability while ensuring that guests’ needs are prioritized
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To assist with administrative duties such as receiving purchasing and inventory reporting