Adecco is currently seeking, on behalf of its client, a company in fashion sector, for a dynamic professional to cover the following position:
Customer Service & E-commerce Coordinator (Oinofita Viotias)
Job Description
• Supports and assists the brand’s retail channels
• Provides Customer Service – emails, returns, phone calls to Greek and foreign customers
• Supervises and ensures flawless processes for the brand’s e-shop and flagship store
• Daily follow up with accounting team, responsible for daily invoicing, collections and reconciliation of accounts
• Monitors functionality and usability performance (backed and fronted) recommending changes that aim to increase traffic and improve conversion rate on e-shop
• Responding to various inquiries to customers
• Organizes, plans and tracks all order processing