Agency Assistant (Part-Time) - Southern Suburbs

On behalf of our partner, a big insurance company, we are looking for an Agency Assistant with primary responsibility to monitor, control and handle all sales processes regarding life and employee benefits, new business, modifications, etc. The Agency Assistant will coordinate all sales procedures regarding new agents contracting and will participate as a sales liaison to projects related to sales processes and web applications.

This role is reporting directly to the Agency Manager.

Main Responsibilities

• Management of incoming & outcoming correspondence, e-mails and calls;
• Monitoring, controlling and handling all sales processes regarding life and employee benefits, new business and modifications;
• Coordinating all sales procedures regarding New agents contracting as well as terminations;
• Promoting Lead campaigns and monitoring Lead results;
• Monitoring all statistics regarding Sales Office and agents’ performance derived from company’s systems;
• Coordinating and handling complaints activities based on company’s process;
• Participating as a sales liaison to projects related to sales processes and web applications.

• Graduate studies;
• Fluent communication both written and verbal, in English language;
• Good command of MS Office (MS Word, MS Excel, Internet);
• Experience in customer services related activities.

Competence & Skills

• Excellent communication and negotiation skills;
• Customer focus;
• Politeness and professionalism;
• Ability to deal with stress;
• Team spirit with the ability to take initiatives.

• Basic salary * 14,5;
• Competitive Medical Plan;
• Bonus based on performance;
• Other employee benefits;