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25/10/2019

Reservations Agent (English & Spanish Speaker)

Τουρισμός - Ξενοδοχεία

Πόλη ΧΑΛΚΙΔΙΚΗ
Απασχόληση Πλήρης απασχόληση
Επίπεδο Σπουδών Γενικό Λύκειο

Περιγραφή

The Company:

Ikos Resorts is a 5* luxury chain of resorts in Greece and the Mediterranean. Following a major investment program and numerous awards, Ikos Resorts offer two properties in Greece’s spectacular Halkidiki peninsula and one property in the magnificent island of Corfu. A brand-new resort was added to our family in May 2019, Ikos Aria, in the island of Kos which is the fourth on the line to continue this award-winning infinite lifestyle luxurious concept! Moreover, Ikos Resorts expansion in the broad Mediterranean is a fact with Ikos Andalusía being the 5th resort to be added in 2020!

Working at Ikos Resorts means you are communicative, smiley, warm-hearted and eager to learn and develop in Hospitality!

For our 5* Resorts in Greece and the Mediterranean we are now recruiting for:

Reservations Agent (English & Spanish Speaker)

Job Information:
Location: Halkidiki, Greece
Contract: Full Time /seasonal
Starting Date: October/November 2019
Department: Central Reservations
Ref: IR/CRS2020

Working Requirements:
• Answer telephone calls and respond to mails, assisting guests with their vacation plans
• Have excellent knowledge of the Resort, facilities, rooms, etc. and provide information
• Know the selling status, rates, and benefits of all packages plans
• Communicate reservations, cancellations and modifications information to the front desk
• Process advance deposits on reservations
• Handle daily correspondence and make sure that files are kept up to date

Απαραίτητα Προσόντα

Qualifications:
• Relevant experience in reservations department will be highly appreciated
• Excellent command of English and Spanish language
• Knowledge of a hospitality software (Opera, Fidelio, Protel, etc.) will be considered an asset

Παροχές

Benefits
•  The company offers a competitive remuneration package in a dynamic and highly professional working environment. Seasonal full-time contract, daily meals, internal discounts and further career development.

Our company is growing fast. You are going to be part of this growth and you will have many opportunities for personal & professional development