German/ Italian Speaking Job Opportunities (Area: Athens)!

Tired of the cold weather? Are you dreaming of working in the sunny Athens that almost 9 months is summer? Well then, we might just have your dream job!

Multinational companies are looking for German, Italian Customer Support Representatives, to become their next Multilingual Speakers, on behalf of well known multinational companies.
Colleagues from all around the world, training, skill development, latest technology tools, worldwide clients and a beautiful sunny weather, are waiting for you!!

RESPONSIBILITIES

• Retain a high level of customer service to clients at all times
• Respond and record consumer inquiries/questions raised through free phone lines for customers
• Provide the right information regarding services & subscriptions
• Maintain accurate data input of consumer inquiries, questions and feedback on the customer services database
• Be able to offer recommendations to common problems or frequently asked questions
• Work effectively as part of a team, developing effective and supportive relationships with colleagues

REQUIREMENTS

• Fluent in German/Italian Language among with excellent oral and written skills in English is a must
• PC literate
• Genuinely excited to help customers
• Patient, empathetic, and passionately communicative
• Able to put themselves in their customers’ shoes and advocate for them when necessary
• Problem-solving oriented

BENEFITS

• Excellent salary (14 salaries per year)
• First class ongoing training and development
• Career development opportunities
• Relocation package in case you reside outside of Greece
• You will join a multinational market leading contact center company
• Work in a vibrant and energetic Thessaloniki office with a real team focus
• Free Greek language lessons
• Multicultural and modern working environment
• Employee relations team to assist you with integrating to the Greek lifestyle & culture