Italian Speaking Customer Experience Advocates

Would you like to join a multicultural team where your dreams come true?
Are you looking for a job full of magic and joy?

We are currently looking for Italian Speaking Customer Experience Advocates, eager to develop their careers with the worldwide leader in Technology Sector. 

Your Main Responsibilities will be:

• Retain a high level of customer service to clients at all times
• Respond and record consumer inquiries/questions raised through free phone lines for customers
• Provide the right information regarding services & subscriptions
• Maintain accurate data input of consumer inquiries, questions and feedback on the customer services database
• Be able to offer recommendations to common problems or frequently asked questions
• Work effectively as part of a team, developing effective and supportive relationships with colleagues

• Fluent in Italian Language among with excellent oral and written skills in English is a must
• PC literate
• Genuinely excited to help customers
• Patient, empathetic, and passionately communicative
• Able to put themselves in their customers’ shoes and advocate for them when necessary
• Problem-solving oriented

• Excellent salary (14 salaries per year)
• First class ongoing training and development
• Career development opportunities
• You will join a multinational market leading contact center company
• Work in a vibrant and energetic Athens office with a real team focus
• Free Greek language lessons
• Multicultural and modern working environment
• Employee relations team to assist you with integrating to the Greek lifestyle & culture

Interviews and training are held remotely (home office)