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Front Desk Agent

Ημ/νία Δημοσίευσης: 15/11/2019
Κατηγορία: Τουρισμός - Ξενοδοχεία
Απασχόληση: Πλήρης
Πόλη: ΧΑΛΚΙΔΙΚΗ
Ελάχιστο Απαραίτητο Επίπεδο Σπουδών: Γενικό Λύκειο

Περιγραφή

Our Hotels’ teams consist by highly motivated individuals!

They love Greek hospitality & wish to offer an added value service to the visitors of idyllic Halkidiki & cosmopolitan Thessaloniki.

Join our team at the hotels in Halkidiki for the 2020 season as well as for winter employment in the Thessaloniki hotel & catering departments.

Interested persons are asked to send a Curriculum Vitae & letter of recommendation.
 

Απαραίτητα Προσόντα

We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation.

Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If customer service and work experience in the hotel industry sound great for you, we’d like to meet you.

Ultimately, you will assist us in creating a pleasant and memorable stay to our guests.

Responsibilities

Perform all check-in and check-out tasks
Manage phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and allocating their rooms
Provide information about our hotel, room avaliabilty and hotel facilities
Respond to guests requests
Provite information regarding the area and the cultural & natural activities
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments



Requirements

Proficiency in English or German languages – extra language skills will be considered an asset
Customer service attitude
Excellent communication and organizational skills
Degree in hotel management is a plus
 

Παροχές

The company offers:

Competitive salary based on experience & skills
Full Health insurance
Accommodation & meals within the hotel premises in Halkidiki
Friendly working environment & value added services for the company’s employees
 

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