TOR HOTEL GROUP, with a significant history in hospitality for more than 90 years is seeking to recruit talented and passionate professionals for 2018 season. Eagles Palace & Eagles Villas, a unique 5* Luxury Resort in Greece is seeking for a
Maitre / Captain Main Restaurant
Location: Ouranoupolis, Chalkidiki
Position Summary
The Maitre / Captain will have to coordinate all dining operations, customer relations and maintain high production and quality according to company’s standards with a view to maximizing guest satisfaction.
Key Responsibilities:
• Lead all restaurant operations, organize and supervise working schedules, be always present during operational hours
• Receive and coordinate reservations, welcome and greet guests, ensure a pleasant environment and liaise between the kitchen and the F&B team
• Oversee storage and correct use of equipment, order supplies
• Recruit and assist in the training of employees, identify and analyze training needs, motivate and mentor F&B teams
• Evaluate employees performance and provide information to ameliorate productivity and quality of services
• Preserve excellent levels of customer service; respond to all guest requests / complaints
• Ensure that health and safety standards are met and that all employees work in a safe environment and have knowledge of recent health and safety regulations