ICAP Executive Search & Selection part of ICAP Group, the largest Business Services Group in South-Eastern Europe, is among the top premium consultancies in Greece. With more than 40 years of experience, we specialize in assessing and recruiting Senior to Middle level Executives based on our client needs.
ICAP Executive Search on behalf of its client, a leading multinational Insurance Organization, is looking for an experienced professional to cover the role of Claims Supervisor.
Claims Supervisor (Ref. code 4054/CS/ESS/GR)
As a part of the leadership team, the Claims Supervisor is responsible the Non Motor claims team, merging technical processes with strategic planning and ensuring that appropriate procedures and tools are embedded and executed.
Key Accountabilities:
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Supervise activities in the claims department
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Resolve complex escalated claims issues
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Supervise negotiations to settle claims out-of-court up to a predetermined limit and on a timely manner
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Monitor and review the claim to ensure that productivity levels are met, and that desired quality expectations and standards are achieved
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Manage and develop team skills and capabilities
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Suggest improvements to processes within the department for system design, methods and workflows