ICAP Executive Search & Selection is one of the top premium consultancies in Greece and part of ICAP, the largest HR Services Provider in Greece. With more than 45 years of experience, we specialize in assessing and recruiting Senior to Middle Level Executives based on our client needs.
ICAP Executive Search, on behalf of its client, a US-HQ’d Fortune 100 company is seeking for a Senior Associate HR Operations with relevant functional experience for a new Global Business Services hub.
Senior Associate HR Operations (Ref. code 5224/SHR/ESS/GR)
Responsibilities:
- Coach and support managers and colleagues on a range of HR policies and practices in line with company values and acting in accordance with relevant and best HR practice. (E.g. Performance Management coaching, sickness absence, disciplinary, job performance and capability or grievance advice)
- Manage escalated issues, working to identify underlying cause and leveraging understanding of impact of HR data on downstream systems to partner with other groups to gain a solution
- Develop and deliver training and run company programs – including Induction, Manager Essentials and where required present to groups to ensure effective communication of HR Policies and Programs. Maintain local information to inform and update policy and advice, e.g. tip sheets, FAQs. Create and maintain divisional content
- Partner with customers to analyze metrics and where necessary identify next steps
- Identify and introduce new methodologies, participate in the ongoing continuous improvement of processes and practices, leading and contributing to projects and tasks and taking through to completion