IT Support Systems Engineer

Our company is seeking to recruit a high caliber, energetic individual as an IT Support Systems Engineer. The successful candidate should combine a relevant educational and professional background, with enthusiasm and eagerness and will work in a fast-paced environment on a multitude of tasks supporting our core business.

The successful candidate will:

• Install, configure and maintain computer & network equipment, operating systems and applications
• Troubleshoot system, network & application problems, diagnosing and solving hardware or software faults
• Provide technical support, either on site or remotely, to help set up systems or resolve issues
• Take ownership of clients’ problems, following up the status, communicating progress and following through to ensure complete resolution
• Assist with the roll-out of new services and applications & the maintenance of current ones
• Log enquiries with descriptions of issues, progress and solutions 
• Identify, evaluate and recommend improvements in technologies and practices and work with other technical staff to develop relevant architectures, technologies, policies and procedures 

• Degree in Computer Science or equivalent experience
• Experience in deployment, administration & troubleshooting of Microsoft products (Windows, AD, SQL, Office365)
• Experience on virtualization platforms (VMware, KVM, Hyper-V)
• Experience in troubleshooting common IT problems
• Working knowledge of common information technologies & Cloud concepts
• Excellent command of the English language both written & spoken
• Minimum 2 years of experience in technical support positions
• Completed military obligations
• Driving license

Other desired qualifications:

• Experience on Networking & Security solutions
• Certifications (Microsoft, VMware)
• Experience with Apple operating systems

Personal Characteristics:

• Customer-oriented attitude & excellent communication skills
• Attention to detail and strong sense of responsibility
• Excellent analytical and problem-solving skills
• Strong work ethic
• Proactively manage own tasks and projects to agreed deadlines
• Ability to prioritize and manage several open issues
• Ability to work effectively & efficiently with others or individually
• Able to communicate complex concepts to a general audience
• Solid listening and enquiring skills in combination with the ability to interact confidently with clients to establish what the problem is and explain the solution 
• Enthusiasm for continuous learning 

• Competitive salary tailored to each candidate’s skills and experience, bonus & benefits
• Continuous improvement & training
• Friendly & stable work environment with potential for professional advancement

If you are interested in joining our team, please send us your detailed CV.