Είσοδος
26/09/2022

Reservations Agent

Τουρισμός - Ξενοδοχεία

Πόλη PALIOURI | ΧΑΛΚΙΔΙΚΗ
Απασχόληση Πλήρης απασχόληση
Επίπεδο Σπουδών Γενικό Λύκειο

Περιγραφή

MED SEA HEALTH S.A. is looking to recruit for its 5* Miraggio Thermal Spa Resort in Paliouri, Kassandra, Halkidiki, based in our offices in Thessaloniki

Reservations Agent
(code: Reservations22)

SCOPE
Analyze all guest and travel agent requirements through telephone and emails and recommend suitable options for all customers and assist to confirm all reservations

MAIN RESPONSIBILITIES

  •  Handle daily correspondence and make sure that files are kept up to date
  •  Handle all telephone / email reservation requests
  •  Know the type of rooms available as well as their location and layout
  •  Know the selling status, rates, and benefits of all rate plans
  •  Process advance deposits on reservations
  •  Loading TO Contracts --- Protel
  •  Loading special offers --- Protel
  •  Up-sell last rooms accurate, as per resort’s policy
  •  Export daily statistics – communicate with protel when necessary
  •  Should have concrete knowledge of all hotel facilities and operations
  •  A pleasant, patient, communicative personality with strong negotiation skills should be the major attributes of this person
  •  Must have a flexible personality & creative thinking

Απαραίτητα Προσόντα

  •  Proven experience as Reservations agent
  •  Understanding of office management
  •  Demonstrable ability to multi-task and adhere to deadlines
  •  Excellent proven knowledge of Greek and English languages
  •  Well-organized with a guest-oriented approach
  •  Good knowledge of market research techniques and databases
  •  Excellent knowledge of MS Office, marketing computer software and online applications (CRM tools, Email Marketing, Online Analytics, Google Adwords etc.)
  •  Exquisite communication and people skills
  •  High School diploma;

Παροχές

Incentives and fringe benefits:

  •  Competitive remuneration package
  •  Dynamic, friendly and highly demanding professional working environment

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