Sani Resort is a world class holiday destination including five multiple-awarded 5* hotels and a private marina each one with its own unique character. Sani Resort is one of the most popular and luxurious yet intimate resorts in the Mediterranean awarded by guests and leading travel organizations for its excellent hospitality, variety of culinary choices and flawless guest service. A career at Sani Resort means being part of an ever-growing, dynamic team. Every one of our employees plays a vital role in the running of our operations, receiving extensive training and numerous career development opportunities. We cultivate a culture of excellence in which people enjoy working together sharing our passion for creating a unique holiday experience for our guests.
Working at Sani Resort means you are communicative, smiley, team player and eager to develop within the Tourism & Hospitality Industry!
Check our open position and apply now:
Guest Relations Officer (Ref: SR/GRO020)
Job Information:
Resort: Sani Resort | www.sani-resort.com
Location: Halkidiki, Greece
Contract: Full Time /seasonal
Start Date: March / April 2020
Position Ref Code: SR/GRO020
Your main accountabilities
- Welcome and greet all arriving and in-house guests in a friendly, helpful and courteous manner
- Assist guests with all check-in procedures, issuing room keys and answering any questions
- Excellent knowledge of the resort and facilities as well as of daily events, activities as well as
- food & beverage functions in order to provide accurate information to guests
- Be fully informed about the daily movement of the hotel (arrivals, departures, VIP guests
- and rest functions)
- Manage all guests’ complaints in a professionally way and ensure that every issue has been resolved promptly and effectively
- Liaise closely with Reception, Housekeeping and F&B regarding VIP amenities and special requests