Spa Receptionist

We are looking for young, dynamic, self-motivated professionals Spa Receptionist who want to move their careers forward. If this sounds like a great challenge for you, why don’t you join the Andronis consisting of 6 hotels in Santorini, with more than 400 employees, all driven by an inspiring purpose of providing the finest services in the market.

Why be part of our journey?

Being a part of Andronis is not “just a job”. There is purpose, passion, and meaning in what we do. We place great emphasis on passion, heart and team spirit – reasons why our well-rehearsed team has been together for many years. As a Spa Receptionist, you will receive customers to the Spa and attend to their inquiries about services offered in the Spa. It is a unique chance for you to work in one of the fastest growing hotel groups in Greece, alongside dedicated colleagues and professionals.

Meet the team

As a Spa Receptionist, you will be part of the Spa team. We work every day to improve and learn, while we have committed to continuous training and personal development of each member of the team. As our people are our greatest asset, we’ve got to have strong people who are passionate about what they do.

What is the challenge?

• Providing guidance to clients on the procedures at the Spa
• Answering telephone calls and providing accurate information to clients
• Keeping the reception area clean and conducive for clients as they wait for their turn to be attended too
• Introducing new beauty products to clients and educating them on their uses and benefits
• Keeping clients updated on currently available promotions and discounts in services offered in the Spa
• Processing payments from clients for services ordered from the Spa
• Giving appointments to clients on specific days
• Opening and closing the Spa at the appropriate time
• Ensuring that the front desk is clean and organized for free movement
• Assisting in getting client feedback on level of services delivered in order to improve on service delivery
• Informing staff members of appointments that have been canceled by clients, and also alerting staff members of the arrival of clients who come without prior appointments
• Receiving customer complaints and feedback and directing them to appropriate offices for resolution

• Previous experience within luxury hospitality preferable
• Understanding of Spa environments and treatments beneficial
• Excellent communication skills and the ability to take a proactive approach to understanding guests needs and desires
• Exceptional customer service skills and Problem-solving ability
• Team player, passionate and focused on providing high-quality results
• Fluency in reading, writing, and spoken English
• A second language will be considered as an asset
• Positive attitude

What we offer

• Competitive salary
• Accommodation provided in staff houses with AC, wi-fi and laundry access
• Meal on duty
• Positive work environment
• The provision of uniforms

Our promise to you

Andronis offers an energizing workplace adopting an open culture and transparent communication. We encourage a collaborative working environment while offering development opportunities for our employees. All our employees are treated with respect and fairness, while we will strive to ensure that you have the tools and resources you need to be successful.

About us

Guided by the Greek term “Philoxenia”, we are passionate about creating moments and memories that resonate long after they have passed. We achieve this by ensuring our guests truly enjoy the simple pleasures. Each Andronis property is inspired and informed by the landscape and the culture it resides within. We have charged ourselves with the task of redefining and reimagining hospitality, with a focus on space, peace, and unparalleled service. Cosmopolitan life at its best & authenticity is what lies at the heart of the #AndronisExperience.