Θέσεις εργασίας στην Ελλάδα

Η αγγελία εργασίας έχει λήξει

28/6/2022

Front Office Agent

Τουρισμός - Ξενοδοχεία

Πόλη ΠΑΛΙΟΥΡΙ | ΧΑΛΚΙΔΙΚΗ
Απασχόληση Πλήρης απασχόληση
Επίπεδο Σπουδών Τεχνολογικό Εκπαιδευτικό Ίδρυμα (ΤΕΙ)

Περιγραφή

MED SEA HEALTH S.A. is looking to recruit for its 5* Miraggio Thermal Spa Resort in Paliouri, Kassandra, Halkidiki , for the season of 2022

Front Office Agent

The Role
The Front Office Agent delivers a great guest experience and represents the hotel with initiative, commitment and a meticulous attention to detail throughout all stages of the guest's stay.

Responsibilities:

  •  Check in and check out guests with friendly manner, following the procedures of the hotel.
  •  Issue card keys, register the guests
  •  Answer to guests’ requests and questions by phone or at the desk with smile, kindness and readiness to help.
  •  Keep track of messages, update guest profiles and booking information and inform guests accordingly.
  •  Handle all types of payments with caution and issue all kinds of invoices by informing guests accordingly.
  •  Deal with Cash Register during and at the end of the shift and make sure it is according to Accounts’ and FOM’s directions.
  •  Communicate with telephone operator, guest relations, housekeeping, maintenance, and food & beverage outlets to receive and give information about guests’ requests, issues and questions.
  •  Be aware, informed, alert and updated about the services, facilities, amenities Miraggio offers to the guests and external visitors and the costs, procedures and regulations.
  •  Follow the MEMOs of FOM and make them practice at work.
  •  Try to upsell and cross sell by adding additional revenue to the hotel’s income.

Απαραίτητα Προσόντα

  •  Bachelor's degree (National or International university/ AEI or TEI)
  •  3-5 years minimum experience on similar position , leadership in hospitality strongly required
  •  Excellent knowledge of Greek and English languages. Third language will be considered accordingly.
  •  Exceptional communication (both verbal and written), negotiation and administrative skills
  •  Ability to prioritize tasks, work under pressure with provided resources, manage work load using own initiative and sufficiently cover a multi task position.
  •  High knowledge of Protel/CRS/PMS revenue management and MS office are considered a must.

Παροχές

Incentives and fringe benefits:

  •  Competitive remuneration package
  •  Accommodation according to origin (out of Halkidiki)
  •  Dynamic, friendly and highly demanding professional working environment
  •  Meals during hotel operating period

All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.

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