Front Office Manager

We are looking for young, dynamic, self-motivated Front Office professionals who want to move their careers forward. If this sounds like a great challenge for you, why don’t you join the Andronis consisting of 6 hotels in Santorini, with more than 400 employees, all driven by an inspiring purpose of providing the finest services in the market.

Why be part of our journey?
Being a part of Andronis is not “just a job”. There is purpose, passion, and meaning in what we do. We place great emphasis on passion, heart and team spirit – reasons why our well-rehearsed team has been together for many years. As a Front Office Manager, you will be responsible for the supervision of the day-to-day operations of front desk and reception areas. It is a unique chance for you to work in one of the fastest growing hotel groups in Greece, alongside dedicated colleagues and professionals.

Meet the team
As a Front Office Manager, you will be part of the Front Office team. We work every day to improve and learn, while we have committed to continuous training and personal development of each member of the team. As our people are our greatest asset, we’ve got to have strong people who are passionate about what they do.

What is the challenge?

• Defining and implementing front desk objectives and procedures
• Training staff and managing the shift schedules
• Tending to guests' complaints and questions and providing exceptional customer service
• Ensuring that the front desk and reception area is kept clean and organized
• Maintaining front desk office supplies and equipment
• Managing budgets, records, and contracts
• Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails
• Conducting performance reviews with the front desk staff
• Generating reports and feedback for presentation to the general manager
• Performing administrative duties such as filing and updating records, among others, as needed

To be successful in this role, your experience should include

• Experience in a 4 star or 5-star boutique hotel environment
• Excellent organizational skills
• Excellent command of the English language, both spoken and written
• Excellent interpersonal and communication skills
• Excellent command of Spanish / German or French language, both spoken and written

What we offer

• Competitive salary
• Accommodation provided in staff houses with AC, wi-fi and laundry access
• Meal on duty
• Positive work environment

Our promise to you
Andronis offers an energizing workplace adopting an open culture and transparent communication. We encourage a collaborative working environment while offering development opportunities for our employees. All our employees are treated with respect and fairness, while we will strive to ensure that you have the tools and resources you need to be successful.

About us
Guided by the Greek term “Philoxenia”, we are passionate about creating moments and memories that resonate long after they have passed. We achieve this by ensuring our guests truly enjoy the simple pleasures. Each Andronis property is inspired and informed by the landscape and the culture it resides within. We have charged ourselves with the task of redefining and reimagining hospitality, with a focus on space, peace, and unparalleled service. Cosmopolitan life at its best & authenticity is what lies at the heart of the #AndronisExperience.