Customer Care Officer (Serbian or Croatian Fluent Speaker)

Adecco HR is the global leader in HR services, certified in Greece with ISO 9001:2015 in the field of search and selection services and temporary placement. Adecco is currently seeking, on behalf of its client, a multinational well-known company focused on automobile consumer business, a dynamic professional to cover the following position:

Customer Care Officer (Serbian or Croatian Fluent Speaker)

Job Description
• Manages day to day customers’ orders inquiries and complaints
• Processes customers’ accounts and file documents
• Handles incoming calls and customer’s data
• Keeps records of customers interactions
• Communication with international departments
• Effective use of the reporting tools of the company

Candidates Profile
• University/College degree
• Minimum one (1) year of working experience in sales, customer service or administrative role
• Fluency in Serbian or Croatian Language
• Very Good use of English and Greek language
• Good knowledge of Excel
• Excellent communication and interpersonal skills
• Customer orientation and ability to adapt to different customer’s requests

The Company Offers
• Competitive remuneration package
• Friendly and challenging working environment
• Opportunities for further development in a multinational organization


After the screening of the CVs, we will contact the candidates who meet the profile’s requirements to arrange an interview.

For more job openings please visit our website www.adecco.gr and register your CV in our database to be eligible for current or future job openings. It is highly recommended to use Google Chrome when registering your CV in the Adecco database.

All applications are considered as strictly confidential.