Περιγραφή
We are looking for an experienced Service Manager of Technology products who is passionate about his work.
The main purpose of the job will be managing the service department, including service interactions and reports with customers, end-customers and suppliers (locally and abroad). Providing the highest level of customer service with a sales-minded attitude while developing lasting customer relationships.
Job Duties
• Effectively manages team members, including technicians and advisors, to ensure team objectives and sales goals are being carried out
• Displays extensive working knowledge of industry standards and practices, including product details and company services offered
• Offers exemplary customer service, including maintaining customer relationships and ensuring repeat customers by upselling products and services and taking care of any customer/end-customer concerns or complaints quickly and professionally
• Assists with or performs administrative tasks
Απαραίτητα Προσόντα
• Previous Service Experience,
• Comprehensive Industry Knowledge,
• Management Experience,
• Strong Customer-Facing Skills,
• Strong Written and Verbal Communication,
• Self-Motivated,
• Creative Problem-Solving,
Παροχές
• Competitive and satisfactory package depending on the skills level
• Dynamic and highly evolving working environment.
• Constant training and skills development