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Η Θέση εργασίας έχει καλυφθεί

IT Support Engineer

Ημ/νία Δημοσίευσης: 03/06/2021
Κατηγορία: Πληροφορική - Προγραμματιστές
Απασχόληση: Πλήρης
Πόλη: ΑΘΗΝΑ - ΑΤΤΙΚΗ
Ελάχιστο Απαραίτητο Επίπεδο Σπουδών: Τεχνολογικό Εκπαιδευτικό Ίδρυμα (ΤΕΙ)

Περιγραφή

Our company is looking for an IT Support Engineer. 

Main Duties & Responsibilities:

  • Run the day-to-day technical support operations, which encompasses all troubleshooting, customer service issues, installations and maintenance activities
  • Ensure clients' issues and concerns are addressed in a timely manner Interact with all customers on all levels to help resolve IT-related issues and provides answers in a timely manner
  • Practice IT asset management, including maintenance of IT component inventory and related documentation and technical specification information.
  • Build, deploy and maintain systems, network and security infrastructure & applications
  • Perform hardware repairs and install peripheral equipment
  • Assist in any other project/tasks as requested
  • Manage and report on Help Desk ticketing system 

Απαραίτητα Προσόντα

  • BA/BS degree in Computer Science or related technical field or equivalent experience
  • At least 3 years experience in a similar position
  • Good knowledge of networking in terms of equipment as well as infrastructure
  • Basic knowledge of Subnetting, Switching, Routing issues as well as VPN protocols
  • Desired knowledge of Mikrotik and Cisco
  • At least 1 year experience in Microsoft Office 365 & Active Directory products
  • Excellent knowledge of English Language (Desired B2 level certification)
  • Fluent oral and written command of the Greek language
  • Valid driving license

The ideal candidate should possess the following skills:

  • Appetite for continuous improvement in the object of his work
  • Communicative spirit Creative and analytical thinking
  • Comfort in customer support either with the physical presence at the site of the fault, or with its remote management
  • Ability to plan everyday and methodical in the decision-making process when dealing with problematic situations 

Παροχές

  • Competitive salary based on skills
  • Continuous training
  • Enjoyable and stable working environment