Kanava Hotels & Resorts is seeking to hire
for our properties in Santorini & Paros:
F&B Supervisor
About us:
Kanava Hotels & Resorts, owns, manages, and operates a unique collection of luxury hotels & villas, members of The Luxury Collection & Design Hotels of Marriott International, located in prime destinations around Greece, namely in Santorini, Paros & Peloponnese.
For over 30 years and through a team that exceeds 300 associates, we have created unique hospitality experiences delivered through our hallmark personalized services, with an attention to detail our customers deserve and appreciate.
At Kanava Hotels & Resorts we aim to redefine destinations as the leading luxury hospitality brand of Greece, led by the most caring and positive associates.
About the role:
The F&B Supervisor is responsible for all the food and beverage operations, which includes all banqueting, restaurant, beverage, and room service operations. She/he oversees guest and employee satisfaction and meets financial goals. Also, she/he demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations.
Key accountabilities:
- Staff scheduling
- Organize and Coordinate all F&B Service staff of the shift, including Waiters, Bartenders, Room Service / Mini Bar attendants
- Ensure that all Brand Standards, ISO procedures and hotel policies are followed constantly and in the right way from all team members aiming to achieve the highest guest satisfaction
- Ensure guest satisfaction by anticipating all guest needs and handling successfully any possible complaints
- Work towards maximizing sales and revenue
- Conduct monthly inventory counts for consumables
- Handle shift opening and closing procedures
- Conduct daily 10-15 min meetings with the team ensuring everyone is aware for the hotel occupancy, expected reservations, special requests, guest allergies and special events or promotions