Adecco HR is the global leader in HR services, certified in Greece with ISO 9001:2015 in the field of search and selection services and temporary placement. Adecco is currently seeking on behalf of its client, a multinational company in the field of Hospitals & Health Care, for a dynamic professional to cover the following position:
Customer Service Agent
Job Description
• Deliver perfect execution in the order management process (Order to Cash)
• Drive superior customer service level and customer satisfaction
• Own the unique customer service for all the customer Supply Chain processes
• Lead the development of value-added solutions for customers from forecast planning through order execution
• Take part in collaboration projects: Joint planning, replenishment orders, customer order influence
• Route to market projects
• Design and implement customer service strategy by customer or group of customers